Friday service now taking enquiries in Raworth, Tenambit and Morpeth

FAQ

Dog poo removal questions answered.

Clear answers about access, safety, pricing and recurring service.

No. Once safe access is confirmed, the service can be completed while you are out. Every dog must remain securely inside and away from the service area.
Ordinary solid dog waste is securely bagged and placed in your property’s red general-waste bin.
A fortnightly visit usually has more buildup to find and collect, so it takes longer than a weekly visit. It is still a lower total commitment than paying for two weekly visits.
Initial cleans start at $79 for up to 30 minutes and $104 for 31–45 minutes. Extra time is $25 per additional 15 minutes. The price is confirmed before the visit.
No. Dogs must be securely inside or otherwise completely separated from the agreed service area before access is provided.
The service will not proceed where access is unsafe. The first failed-access attendance may be charged at 50% of the normal visit price, with later occurrences charged at the full visit price.
Light rain can usually be serviced safely. Lightning, flooding, severe storms, extreme heat or unsafe ground conditions may cause postponement.
Yes. There is no lock-in contract. Give notice before 5:00 pm on the day before service to avoid a late cancellation or attendance fee.
Tell us within 24 hours with the location or a photo. If ordinary waste was missed in an agreed, safely accessible area, Scoopi Poo will review it and return where appropriate at no additional charge.
These properties require manual review because the time and access can vary significantly.

Still unsure?

Call, text or send a price request. No payment is taken today.

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